Conference Session

2019-11-09

"Connecting with your Customer"
Key Areas: Operations
Session: Session C - Saturday, November 09th: 8:45 a.m. - 9:45 a.m.

- 104B

Speaker(s): - TBD

Objectives: Understand how effective FNS practices can aid with increasing student participation.

Integrate knowledge, skills, and practices required for implementing FNS strategies for improving current FNS operations.

How to connect with your customer to increase student participation

Description: This interactive course is provided to support school foodservice operators better prepare for the changing needs, interests and demands of today's student customers by replicating and implementing innovative practices of top performing retail establishments. The course will cover strategies for: gathering student input and feedback (to guide improvement efforts), utilizing alternative points of sale, and enhancing cafeteria atmosphere-for increasing student meal consumption and participation. A concluding question and answer time slot will be made available to participants



Speaker Bio(s):

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