Annual Conference

Conference Session

2018-11-11

"What about the Back of the House"
Key Areas: Operations
Session: Session G - Sunday, November 11th: 9:15 a.m. - 10:15 a.m. - Seaside S-5

Speaker(s): Lynette Rock, RD, SNS - Past CSNA President, Rock Consulting

Objectives: How to improve participation in their meal program by focusing on what goes on behind the serving counter before the customer even enters the cafeteria!

Description: How can you prepare quality meals in an atmosphere that will have your customers coming back for more? It's simple if you follow the five step process called - PROUD!

Speaker Bio(s):

Lynette Rock, RD, SNS - Rock Consulting
Speaker Bio:
Lynette Rock, RD, SNS has been in the school food service industry for over 30 years. She started her career as the Director of Food Service in a rural district with only two-schools. Since then she has worked in six districts of all sizes. She recently retired from Torrance Unified School District where she oversaw 31 sites. Lynette is a past CSNA President and is currently consulting in other Districts to help them improve their operations. Lynette is a member of both the California School Nutrition Association and School Nutrition Association and has been active in both the state and local school food service chapter. In addition she is a certified instructor of NAI Safe Food Service Management and is a trainer for the Child Nutrition Institute.
California School Nutrition Association
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